All they do is lie to you, they do not keep you updated on what have been paid, they do not make you aware or refund you for over payments if you've made one by mistake, they tell you different charges for wear and tear on the vehicle, the charges given in the invoices are different to quotes in t&C's and to con you even more they will wipe all of your charges away for you if you take another car with them (if those charges existed and the reasons why, would they really let you walk away without paying a penny for the so called damages they claim you have caused? , they are extremely rude to you when bringing back your leased vehicle. Nobody can tell you the closing time of the shop, I would never recommend this company to anybody and I would never return to this company or to leasing every again