Harry, I thought you were very helpful until I realised, you didn't reallymake sure the service is up to standard! I see now that you just hadn't actually finalised and put in the order for me till the 17th Oct (when you asked me to approve visuals again) - even though we had paid on the 9th October. This obviously resulted in delay and we don't have our order now for an event. Now, to top that, you don't reply to my emails asking when we should receive it, last week and again this morning. Then to top THAT, you take my call, say you will check where it is and get back to me then you just go home for the weekend. Totally UNprofessional. I am extremely disappointed!