Very disappointed with the service. First the delivery did not get delivered on the agreed date. We were not even notified that they were going to be late and Everything Branded only found out once I called to ask where the cups had got to. They eventually arrived 3 days later than the agreed date. The print was out of register to the level that we could not use the cups as our logo was not straight. Everything Branded agreed that the quality was not good enough and so we sent the cups back for a refund. We have still not received this refund SIX weeks later! Very keen to secure the sale with excellent customer service but once things go wrong, communication goes quite, short and delayed!