They never get back. I was literally trying to give them our money but between requesting a quote (which was never replied to) sending 5 or so follow up emails (never got any replies) calling customer service twice to be told it was out of hours (it wasn’t, it was 20 minutes before closing) to then finally be put through (to then be hung up on). Tried to call back and couldn’t get through. Then got a voicemail that I would get an email the next morning with artwork options (that never came) I gave up and went to another supplier. Really poor and frustrating customer service and zero follow through. We’re a small healthcare charity and just don’t have time to waste like this. The only reason I’m writing a review is so others don’t waste their time with it too.