Anonymous
Very poor communication from the Territory Lead who I placed the initial order with in March. It is now July and I am still waiting on the order to be filled. We had to pay for the order in full before the order was processed, I was advised a 2 week lead time once payment was received. 10 days after confirming payment was made, I asked for an update and was told the order was never placed, I had to send on all the order information again. I received the first partial delivery of the order in May, which was 5 weeks after the order not 2 weeks, there were items missing, and no delivery note. When I emailed I was informed the missing items were ordered again. I was then advised the missing items weren't in stock and wouldn't be available until December. I have asked for a contact for a customer service representative to lodge a complaint, to date, none has been provided. I received several more deliveries at the end of June with more items missing. I wouldn't recommend to any small or large corporate company.
1 year ago
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