Three main points: 1. It works! 2. However, the download speed is nowhere near 20 Mb, more like 2 to 3. I do a lot of software downloads which take longer than they should. Also the latency problem is annoying, but that's not your fault. 3. The upload allowance is fixed, but should be flexible so the unused allowance can be tacked onto the download allowance. Again, not your fault, BUT it is a factor which would move me back to line ADSL when the speed of that improves. Overall, though, I am pleased with the improvements over the Orange ADSL connection I had previously. Robert bates