Anonymous
Until now, I haven´t tested the internet service. My feed-back is related to the purchase of the equipment. There´s plenty of assistance on the first contacts with Europasat but, once you make the first payment, things start to go wrong. The person, from Europasat, who made the deal with me assured me, as requested, the equipment would be sent to the technician who is supposed to install it - I live in a remote area and the probabilities of postmail getting lost are quite high - and not to me. Although this was the agreement, it was ignored. The equipment was sent to my home, with an enormous risk, and not to the installer. The methods of monthly payment were not openly disclosed until I´ve made my first payment, making it difficult to go back in my decision, in case those methods weren´t acceptable for me. Until now, the impression I have is not the best and had I known better, I wouldn´t have chosen this company. I hope things work better, and more honestly, from now on.
7 years ago
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Bigblu has a 3.5 average rating from 1,222 reviews
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