Took my car in for interim service at Hales field today. Booked it in online for 1230, got thereat 1220 and spoke to someone outside of reception. Said I had it booked in for mini service, and he rudely replied this morning. I said no booked in for 1230 on website. I'll have to check was his reply. He checked and said oh yes I didn't check the time! Well maybe you should in future! Kept saying well we shut at 230, not my problem mate get on with the job booked. Returned to collect car told has slight oil leak and cambelt needs changing as its a year overdue. I only bought it 12 months ago and its done 4500 miles in a year. Its just had Mot and nothing picked up on that. Have a feeling he was annoyed at having to do his job. I get home to find they've filled out paperwork incorrect, don't think I'll be using you again, not a good first experience.