Booked my Astra in online for a full service at the Bilston branch. I got the appointment time I wanted and was happy with the price. After approximatly 3 hours I got a call back saying my car was ready. After paying and leaving I had to get to Leicester from Wolverhampton. As I arrived in Leicester smoke started coming out from under the engine I initially thought it could be spilt oil. I left the car at my destination. After about 3 hours I started the car and it felt fine so drove back to Wolverhampton just as I arrived back all the heating stopped working making it very cold for my children. The next morning I checked and there was no engine coolant in the coolant tank this was a Sunday and I could not call the branch and had to travel in taxis all day. Took the car back in on Monday morning and explained to a young mechanic the problem, the first thing he said is 'it sounds like your head gaskets gone' I explained there was nothing wrong prior to taking my car to the garage. I left the vehicle with them and caught another taxi to work (west brom). After several hours I received a call stating when the mechanic was doing the service he had accidently cut through the coolant pipe! At no point was I offered an apology and also surely the car should have been checked for any leaks before handing it back to me. I am very disappointed with my visit after all the great reviews I read before booking.