Unsatisfied Customer
Car (VW Eos)went in for a simple service and MOT, had the ABS light on where they failed it. Gave them the go ahead to do the job. they said 3 days.They sent the ECU for diagnostics. Come 3rd day they could not find the part. They asked me to find it for them. Told them to look it up on Ebay. A week went by.. called up and they had replaced the ABS module by a second hand one. ABS warning light was still on. My car was then moved to another branch. then they ordered a new part which they put on and still showed the ABS light on. by the 3rd week I just wanted my car back and they refused to hand it over as they said they didnt want me to have it until it was road worthy. I just wanted to give it to another garage to fix. In the end they gave it to an auto electrician found to be a broken wire. Did I need a new ABS module?? they quoted me 750 for the job ended up paying 795.00. Considering they were messing around with the wrong part for nearly 4 weeks my conclusion is that the mechanics their are incompetent at diagnostics. theyre ok to change a tyre or a light bulb but go to a proper garage if your car has a fault. On self diagnosis I googled a forum on VW why there would be the abs light on. and it balled down to a break pressure sensor burning out on the module to a sensor on the abs breaks, and or a broken wire. In my case it ended up being a broken wire!. So at my cost of hire cars, public transport and inconvenience for nearly 4 weeks I still got charge the full bill. Altho they did say they virtually charged for the parts which when I broke it down came to under 600 pounds.. I did ask them to return the car so I could get it done by some who knows more about VAG. Not happy and will never return to Eurofit again! I could have done the job myself. The worst was every time I called they really seemed like they didnt have a clue what was wrong with the car. even after I prompted to look at certain sites. They did apologise and called it a learning curve. Now for a garage of that size with the amount of branches they have you would think they are trained professionals. Since iv paid so much I will be taking the car to another garage to varifey what exactly they have done.
7 years ago
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Eurofit Autocentres has a 4.6 average rating from 1,472 reviews

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