Extremely poor & dissappointing experience!
I rang Eurofit, Stafford Park firstly upon a recommendation to get three of my tyres changed. I was told 'yes of course bring it in at this date and time and we'll get it done'. So I drove all the way from Newport (20mins) to be told 'sorry we're too busy' even though this was supposedly booked in. So I organised my tyres to be done the very next day and was assured this was booked in and I wouldn't be turned away. So yet again I drove 20mins from Newport to be told the person who made my booking yesterday has left the company and it wasn't booked in and there was nothing they could do apart from book me in again at a later date. Now why would I have any trust in booking another time/date when I've been let down twice already. So I decided I'd go to the Eurofit in Halesfield instead and YET AGAIN! I made a booking over the phone, arrived on time for them to say oh sorry we don't have any booking of such. Fortunately after I explained my situation and what awful service I've had with this company the mechanics changed two of the three tyres but some how didn't have time to do the third.
The problem with your company is that you've got amazing mechanics trying to plan, organise, schedule bookings and do pen work when they should stick to what they know best.
Will never be using this company again.
1 out of 5 rating is generous.
2 years ago
Eurofit Autocentres has a
4.6
average rating
from
1,472
reviews
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