Our NAS server was down and it was impossible to recover the data using windows, in the meanwhile my backup has failed and staff forgotten to inform me. So the recovery of the data was a must. I have Google searched many companies local and national most who are offering free assessments but they like to hide the end costs to recover data. When I pushed them for the price they are quoting from £97 turns into "any amount+vat" they were very pushy and eager to get the HD over. Pushy sales is a put off for me. Sarah from Essential Data was honest and upfront and did exactly what she promised, she is very knowledgeable and knew exactly what she is talking about unlike some of the other companies using call centre sales people to get the drive over. I sent the drive by special delivery and could not sleep that night, so stressed. I was delighted when she called me hours after she received my hard drive and said she is confident she can recover the data. I was still a bit wary until she started to read some file names, it's saved my bacon I must say! She is genuine young lady and no pushy sales here. The service is offered on table you take it or leave it. That's exactly my way of doing business. A massive thank you to you Sarah. The price is also very good comparing to other companies offering similar services. A big 6 star I will give to Sarah and her team.