think this email says it all: Having put trust and faith into the reviews that I read, I wish I didn't now. Here's my side 1) the guy running the event on the day was told to arrive at 10 and finish at 1 (he didn't turn up until 10.45 as he was running late) when he arrived he was wondering why no one was here yet and he kind of assumed we were running late. he showed us his intinery for the day at the endand it said for him to start at 10 and that's when he told us he was late). i then showed him hours and it says 11 till 3! 2) you gave us a time slot of 11 until 2 so if you cant even get the times right then whos fault is that, mine?? 3) you go on about min people should be 16 but if I did have 16 then it would have been a lot worse and a lot less time so I glad I didn't 4) 45PP for a less then 2 hour event for some of the activities which I feel kind of conned for (the activities were fine but the time on it was rushed and the other chap had to get somewhere for 2). 5)do I believe 45 PP is worth it for what we had, I would say 100% no 6) having spoke to Marc who said we would have it for 3 hours at least is what we all expected, having cut time and rushed activities, and the timing was wrong, who does that look bad on, me or essential adventures? of course it looks bad one me as they were like well he organised it. 7) you go on about we done you a deal, but we lost out too as we lost out of the remaining bars which you guys had included. Matt I could go on and on as when someone does not deliver what they have been told then I feel strongly about it. If I was being truthful I had a really good time and tbh so did the other guys as even though it was rushed etc we still made it a laugh. I did appreciate the fact hotel worked out but didn't get to check in until 3.30, so everything you guys had told us didn't play according to plan. I also appreciate the fact how you organised a venue for my sisters little one and did assure me you have everything in hand, but on the day the in hand part really wasn't. I know this email may come across harsh but am just saying it how I've seen it and tell it how it is, this is what the guys felt. I think if your not willing to reimburse any compensation then looks like you have 13 guests who have got a bad reputation with yourselves. i think the reviews my justify that at some point. look forward to your comments Bhav still no response from them