We bought an Esse electric cooker a number of years ago and within a few months we began to encounter problems. Apparently when we contacted Esse we were told there was a design fault with the model we had purchased and they were working on rectifying the problem. After about 6 months an engineer was sent over from England to replace the entire inner workings of the hob! Despite this we continued to encounter problems every year or so. I have been in contact with Esse many times over the years and they have been very unhelpful. There are no Esse engineers in the north of Ireland but fortunately a local appliance engineer was able to rectify the problems up to now. Now however the induction hob is not working nor is the top oven heating properly and the local appliance engineer cannot get to the bottom of the problem. Esse electric cookers are being sold in various locations in Northern Ireland and when I contacted them for advice they were unable to provide me with any details of engineers to contact. So we are left with a non functioning range cooker we built our kitchen around.