Absolutely useless customer service. Had ordered a freezer drawer cover replacement correctly as per the website questions only to be sent the wrong one. Called to ask to be sent the correct one to have to speak to two people (one of which was a supervisor who called me back) who were both useless. Neither could locate the correct product or guarantee I would receive what I wanted to order. Then asked me to Raise another order and pay again! When I said I wasn’t happy with that she asked me if I could Hold as she needed to speak to another manager (three people for one query?) Terrible and so angry that this is still not sorted. This process should be simple and in most cases therefore there won’t be a problem. Just hope you get the right product and don’t have to talk to useless staff who can’t get you what you want.