I purchased a fridge part on espares.ie and paid VAT on the purchase, it was made look like the sale was in Ireland. When the item was shipped, Irish customs came looking for VAT on top of the espares VAT. Espares would only offer a refund on their VAT charge which meant I was out of pocket an extra 8 euro, I refused to pay it out of principal, they will refund but just a waste of time. Be wary of this on larger orders. Customer service was hopeless to deal with, unhelpful and not the same person despite the same email chain.
11 months ago
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