As well as a winter break, we normally take our holidays with friends. Over the past few years we have used only Kadie from eshores to book our holidays. Nothing has ever been an issue for her, even on her days off when we're sitting in a Dubai taxi wondering which port we should go to. A quick call to the office and she returned our call within minutes. We have been fortunate to travel to Far East, Vietnam, Malaysia, Indonesia and Europe with eshores and Kadie. We have been unable to take our holiday to Australia, as yet, but it's booked and when we're allowed, we'll be going. For customer service, price and honest advice, eshores are the best. Thank you.