I had to order 3 sizes of water shoes to be able to keep two pairs as reviews indicated that sizing was lower than usual UK sizing. I am appalled that when I came to return the pair that didn't fit (which was my usual size) I was told that return postage would not be paid according to terms and conditions. These shoes are not fit for purpose if sizes are incorrect so under consumer rules this constitutes a free postage return. We are new customers and I will never order from this company again so how is this good business practice? I paid for delivery so why should I pay for a return in these circumstances? This company has a bad attitude and had I have known before two of the pairs had been worn I would have returned all 3 pairs out of disgust! My advice is that there are better companies around to supply the same goods so buy from them.