Awful experience with Enviroflame. Charged me a premium of over £100 over the actual cost to order me a spare I could have got myself, so then spent over £550 on a gas fire repair which didn't last more than a few months.
Then ignored 2 contact emails asking for a warranty repair/visit, despite using the same email as had been fine previously and then when contacted again wanted over £225 for a call out fee - a massive increase on the original.
Instead had a local engineer service the fire, who found an underlying problem undetected by Enviroflame and likely to have been the original issue and would likely have saved me over £500.
Regret ever involving them and that's before a more major issue I won't even mention here now but was dangerous.
1 year ago
Enviro-Flame has a
4.9
average rating
from
450
reviews
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