Returned a display fridge, as it was the wrong one. A shelf had been cracked whilst unpacking it and we were advised that we would have to cover the cost of this and the cost of delivery to return it. We were informed that we would be refunded the difference. We were happy for this to happen. However, we have been waiting since May (after the fridge was returned) for the refund. We have emailed and rang several times, but have had no response. Really poor customer service. Considering we are a school and every penny matters, it's shocking!
4 years ago
Empire Supplies Ltd has a
4.4
average rating
from
733
reviews
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