I made a first time order for my business from empire supplies, my commercial fryer arrived the next day, however the grill I needed was out of stock, so I received an email from Emma Walker in customer services, and she offered me other options, unfortunately I needed the specific grill I ordered, I received a prompt email back from Emma, saying she had secured one for me and would have it shipped out next day. I’ve rarely seen a customer service this good and efficient. So thank you to Emma, she’s really an asset to your company, and has persuaded me to always consider Empire Supplies in the future for my business. Thank you Ali