Matt Davies of Empire Commercial Finance has steered our family business through, what turned out to be, a difficult and protracted deal to borrow money from Lloyds. There were many times when I felt pretty desperate at the way things were going (our contact at Lloyds left in the middle of the deal), and I really, really needed some 'hand holding'. Matt is not only totally competent and experienced, but he is also perfectly suited, tempermentally, to the work he does: throughout the whole five months, he kept me informed and calm and on course; with him acting for us, I felt 100% reassured that all would be well in the end - and it was! He always answers calls or messages immediately; he has a total commitment to client service and with his personal integrity, he is totally trustworthy. He is also an extremely personable chap, very easy to work with, and with a good sense of humour to boot! I would have no hesitation is recommending him.