I was driving on the m6 motorway when my warning light came on so i stopped the car and rang your company. I was told the only option that i had was 2 have a breakdown vehicle recover the vehicle to my home at a cost of £115.00. The woman that i spoke to gave me no alternative but to pay the money or i would have been left there ! I thought the whole idea of breakdown cover was to have roadside assistance by a mechanic but since speaking to one of your managers he has informed me that you only send mechanics for punctures and flat batteries ! I feel very dissapointed and let down by you !
6 years ago
Emergency Assist Ltd has a
4.2
average rating
from
3,420
reviews
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