I could not use Emergency Assist or rather I did and paid for it all myself with your staff making up the costs on their fingers and toes.....disgusting!! They eventually sent out a recovery vehicle for me after wasting about 3 hours with me by the roadside by saying and contradicting each other on every call. My payment went from £98 to £334 to get back to Dorset over that time....If your calls are recorded I could take you court as the furst guy Pedro stated £198 to Dorset as first 25 miles free.......I sat and tried to get cheaper but when I went back to confirm I need recovering they said minimum of £334. In the end a journey of 25 miles cost me £170.......scandalous....