I have only just purchased this policy online but had a few questions. I therefore rang the customer services on a few occasions and both times was spoken to quite rudely and felt rushed as though they wanted me to get of the phone as soon as possible. I have never experienced this before and felt quite saddened. I may have been unlucky with the 2 people I spoke to and the rest may be fine but it was not a very pleasant experience.
7 years ago
Emergency Assist Ltd has a
4.2
average rating
from
3,420
reviews
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