Took my Audi A6 to Bournemouth branch for 2 bulbs and a tyre and booked it for glow plugs and service for the following week. Shocking service missed 21 bulb telling me all were working. Then when changing it they affected all the cluster and were pointing the blame at the car. Didn’t have a clue about the car and eventually got it working after I myself turned the ignition off and on. They then called the following day with some pathetic story why they couldn’t do my service and glow plugs due to potential complications. Worst garage ever if they can’t change a bulb, replace glow plugs and do a service the should find another day job absolutely no knowledge and total lack of competence