This is the first time I have used Elite Garages, and I won't be going back. It was very easy to book, which was great, but that it is. As a female I am always slightly intimidated by going to a garage, and this garage is an example of why. This is not a friendly family run business. I also think I've been charged for services which I thought were free. And they broke my glove box! As I picked it up in the dark I hadn't noticed the contents of my glove box was on the floor until the morning and that it was broken - and they hadn't said anything. I can't fix it myself, but there is no way I'm going back there to try and get it sorted. Thankfully it was only and MOT and not a full service, which I'll now need to find somewhere different to go.