I brought my mini to elite for an mot on 5/4 It failed on a tyre and wing mirror which they sorted and I paid for. It also failed it’s emissions. The young man looked into why and said for £120 they’d change the spark plugs and run a petrol cleaner through it. I decided to get it checked by a mechanic who specialises in minis. He replaced the spark plugs air filter and oil. He also took it to have its emissions checked at another mot garage where it passed. This was on the 12/4. On the 16/4 I returned to elite for the retest an older man asked me what work I’d had done which I told him. I also left the emissions pass sheet in the car to show him. 20 minutes later he came and sat next to me in the waiting room. He was very patronising and condescending. He told me that it had failed again. The test showed that the reason was a broken catalytic converter. This was NEVER mentioned when it failed originally. Before he could quote me a price or recommend a garage they use for work they can’t do I asked for my keys and left. Today I took time off work to take it to another garage to have it moted again. I’d done nothing more to it yet it PASSED!!! I feel that because I took my car to someone else for the original repair the man at elite was trying to intimidate me into having something unnecessary done his whole manner was condescending I feel that’s because I’m a woman. It cost me £50 for another mot test but it showed me that not all garages treat women drivers like they’re idiots. Maybe just big concerns like elite do. Whereas the smaller garages are perhaps just more honest.