In the search for new loudspeakers I 'd been recommended I should look at Boenicke. Elite are the UK suppliers so I gave them a call. Mark offered very friendly and professional advice, and we discussed a 30-day home demo of the W11. Not content with simply giving me a demo of what they had in stock, he was happy to order a bespoke new set to my choice of wood, adding the swing-base isolation, and whether I wanted the SE or SE+. Arranging the demo and delivery of the speakers was simple, Mark and his team handled it all very well. We also discussed a trade-in of my existing speakers should I want to keep the Boenicke W11's, and I was offered a very good price. Once the W11's were built and shipped from Switzerland, they arrived on time, and I quickly had them unpacked and in my system. I knew I wanted to keep them straight away, they were exactly as Mark described. There was no salesman fluff here, they did exactly what he said they would!