Elite Audio is arguably the best HiFi retailer in the UK, its staff are knowledgably, responsive and patient. Communication is excellent across all staff, they listen to what the customer is trying to achieve from their system, going above and beyond to ensure satisfaction. I have recently received delivery of a pair of Klipch Cornwall IV speakers, after a significant period of trial and error, in which I tested a range of speakers. I am extremely happy with my purchase and with my buying experience, at no point did staff lose patience when helping me to achieve my desired sound (unlike some lesser retailers). Elite Audio staff have treated my system like they would their own! I have no hesitation recommending this company to new and veteran audiophiles.