I decided to go with ElevateOM, as it was UK based company, only to find that my project was being dealt by a developer in India, this is the very same developer that you can find on services like Fiverr (which I have had bad experience). I was offered a complete website package with content writing from ElevateOM, paid in full (which I regret) back in Dec 2019, with an agreement of a complete handover in 4 weeks. Its Aug 2020, and not a single piece of tangible work has been produced or delivered, I received the most awful design draft that appeared to look like a design from early-2000, the logo concept was awful. Just like the other chap in the reviews, I totally agree with his comments, the excuses and trying to get in touch with them over the telephone is now more than ever centred around COVID-19. I'm currently proceeding with a money claim and also speaking to my bank, the have held me to ransom of my money for a service they failed to deliver. I have spoken to a solicitor regarding this, and the threats to refuse a refund as I've apparently signed a pdf document that states "We don’t offer refund for service ElevateOM fail to deliver", I’m escalating this all the way, not something I have time for,, but I wanted to make sure I get back my hard earned money that I worked hard for,. please avoid this company like plague, save yourself from the stress and trouble.. honestly, pay that little extra and get your website done by real professionals, from what I understand so far, this look like all their design work is outsourced to India with a poorly run call centre in UK.