Ordered a TV at a very good price. Date for delivery sent to me then on the day the delivery was cancelled as the TV was sent to the wrong currier depot. No calls or emails for a few days so sent email to the dealer who responded it was out of there hands once it was sent for delivery. They confirmed they had contacted the currier and they would be in touch with me once another delivery date was arranged. Still no contact from the curriers. There is a lack of contact from the Electricshop even though they say it is the couriers fault. My purchase is with Electricshop and not the currier so they should be looking after me better than this. They have had my money but don’t appear to be giving me the after sales service. If the TV had arrived on time then I would have given them a 5 but this has possibly exposed the gap in their customer service.
2 years ago
electricshop.com has a
4.9
average rating
from
10,138
reviews
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