Ordered a bracket for the TV and was sent the incorrect one. I emailed to highlight the issie and was basically told the one I was sent would do the same job. I had to explain why I ordered the one I did (why I should have to is beyond me) and when it was agreed it was incorrect I was asked to pay postage to return to the UK as the returns policy doesn't cover overseas. They had no problem taking my money for an express delivery overseas. Poor customer experience in general.
9 months ago
Electrical World has a
4.8
average rating
from
18,781
reviews
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