I ordered what looked like a beautiful arrangement of flowers. I contacted the company as I wasn’t sure the msg on the card had been complete. I got confirmation that it was sorted and yet the flowers were delivered with a blank card, the arrangement looked cheap and didn’t resemble what I ordered. I contacted them on chat and I’ve sent two emails including photographs. I received an email to say they can’t guarantee the flowers will look the same. I accept this but not one rose instead of five with cheap flowers as fillers. I won’t use this company again unless they correct their mistake. Very disappointed as this was for a special birthday.