Whilst there are some genuinely good people at EE, like Keenan, who is working with me to resolve an EE error that has resulted in EE setting the debt collectors on me, even though I am not an EE customer ! As I now know EE's internal communication is totally broken, I am preparing a case with the Communications Ombudsman. Really regretting the day I engaged with this company. I was naive to be reassured by BT sales that if I cancelled the contract with 14 days there would be no consequences.
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