The overall service is very good. I did find the website a little difficult to manoeuvre around, however. Finding particular items using words contained within their descriptions produced "no results found", which was a little frustrating. Setting up an account was difficult, too. It is done in two phases - the second of which seems to require a password not entered in the first ! However, the overall service is very good. The products are top quality and delivery to distance is quick and efficient. Will definitely use Edwardes again and recommend them.