The product guide and ordering procedure from Edwardes was exactly as specified and the product was quick and easy to fit - however I found the parcel delivery service frustrating because I was sent an e mail to confirm the day and time of delivery but when I completed the option to request the parcel be left with a neighbour the response pinged back stating that the deliverer would prefer a text. I tried to text but the deliver's text service was blocked? The parcel was delivered to my home address early evening on the correct day; I was fortunately at home however the overall process didn't inspire confidence because I wasn't sure where the parcel was actually going to end up.