I am absolutely delighted with my Valbonne awning and can’t wait for Winter to be over so I can use it more. It looks amazing and the bungalow brackets used to support it fit in very well with the design and colours of my bungalow. I can see lots of lunches going on under it if we ever get out of Covid! Andy, the salesman, was very pleasant and helpful without being pushy, the surveyor (sorry I can’t remember his name) was thorough and very professional and gave me confidence in the investment. The booking process for the delivery and installation was all handled very professionally, but I have to say the communication after that fell down a bit. First of all the equipment was delivered a day early without any notification - I was at home fortunately! The fitting appointment was made for 12 noon and when they hadn’t arrived by 1 I rang the office to be told that they would there in 1.5 to 2 hours. In the end they arrived, but said they couldn’t find me! I told them that they only needed to have rung me and I could have directed them. The appointment for the electrician was made for Friday, but by just before 5 on Thursday, I had no idea of time, so I rang the office again to ask when he would be with me as I needed to plan my day. They told me between 9 and 11, which was very helpful. The electrician was a star! He couldn’t have been more helpful, courteous or thorough and was a wonderful example of Eden excellence. All in all I am delighted that I decided to buy my awning from Eden.