Ordered what I thought we 4'6'' panels, posts, fixings to go with it and post mix. As I work full time I was told someone would call me before attempted delivery was made. NO PHONE CALL! Panels weren't as big as expected and the post mix wasn't with the delivery due to the lorry being 'overweight'. Now I need to order concrete plinths and posts to make the fence higher. They won't let me return posts and fixings unless I pay a 20% relisting charge. What's that all about? You DO NOT have to pay to relist something on your own website! When the post mix will arrive is anyone's guess, because I won't be here to accept delivery. Terrible company. GO SOMEWHERE ELSE!
UPDATE! eDecks delivered the post mix and plonked it in the public carpark at the front of my bungalow. Again no phone call even though I was told the driver would call an hour before delivery. My 80 year-old dad and 75 year-old mum went round to see if anything had been delivered and ended up shiftin 6 x 20kg of post mix using a trolley. Not happy, especially after edecks emailed me to REMOVE my comment!
6 years ago
Edecks has a
4.3
average rating
from
1,175
reviews
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