The initial 'repair' was done in December 2022 job no:1671540997499. A fault identified by ECU was 'rectified'for some £600.00.The mechatronic was returned damaged! It was returned and 'rectified'. The unit failed same fault after little use. Unit was returned in August 2023 under the "lifetime guarantee". Failed yet again. ECU want me to pay for yet another removal and refit at a cost of some £250.00!! Refused a test by VW dealer! They have refused all reasonable requests and appear to think that it should be at my cost to continually remove and refit the unit they have not correctly repaired!! Sadly now Legal Action! ECU are now claiming that they tried to call me once but were unable to either speak with me or leave a message. No other attempts by ECU to contact me to resolve have been made. Very poor after service over many weeks. The facts are that ECU's "lifetime" repair after two attempts has again failed after little use and they want me to incur yet more expense. Do not use this company.