The courier company they use does not operate at the times provided on their order form. I picked a time after work so I didn't have to take time off, part of the reason I chose this company. But however false as they offer times that are not available with their chosen courier. When picked up I heard nothing from them confirming receipt or giving a rough time for work to begin. After near 2 weeks I rang them to be told that they had tested and found no problems or issues with my ABS module, but that they advised me to have a full refurb. The next day got a txt to say it was being delivered to me, only to recieve a call later that day to ask me for my address. I was then told again that it was out for delivery to me. When recieved it was packaged poorly I would not recommend this company to anyone, the communication is below poor, and they are clearly out to make money off people by advising people to do unnecessary work when there's no issue present.