I found the price of delivery of £3.95 for a single item to be pricey, given my item cost £10. The delivery cost negated the savings of the sale price in the end. Also found this company to use far excessive packaging. As I was ordering a single mug, I can understand why, however it was a really big box. Maybe that’s what added to the delivery cost. Otherwise the delivery timescale was okay - nothing exceptional compared to other companies. Email notifications were good as well. Overall satisfied but the delivery cost made me ponder my purchase for over a week before I finally gave in.