*EDIT* As soon as I gave a 1-star review then suddenly I was contacted by Alex, who apologised for the system error (and sent my certificate promptly). He said their system logged only a 10% grade on my final quiz, so I’m glad I had taken screen shots of everything! Apparently this happened because I completed the course on my phone, but I don’t recall seeing any warning on their website regarding the possibility of this. I’m glad the issue was resolved, it’s just a shame that I had to give a bad review in order to finally get a response! I signed up for the Bloodborne pathogens course which was a requirement for my microblading training. It was quick and easy to get through, and I got 15/15 on my final quiz. The problem was that the website kept glitching and taking me around in circles. Instead of taking me to the page that displayed my certificate so I can download it, it kept taking me back to a few questions into the quiz. So I would complete the quiz again, and the same thing would happen. I emailed them 3 weeks ago with screen shots of everything and asked if someone could help me, and I’ve heard absolutely nothing. I chased it up a few days ago, but I’m so annoyed that I paid this company £12 for nothing. They owe me a certificate which I need before I can get insurance etc for my business. Waste of time and money!