Bob
EBAY CHEATS RETIRED MARINE VETERAN OUT OF $142.82 On September 16, 2023, the retiree ordered three lights from one of ebay’s sellers, thestoreoftheyear12. On September 23, 2023, the old man received an email from ebay telling him his ordered was delivered. He quickly ran out and checked by the front door—nothing. He went to the mailbox—nothing. He checked with his neighbors—nothing. So he contacted the seller and explained that, while the email says the order was delivered, it was not. The seller told him to do those things he had already done and let them know. On September 25, 2023 the veteran called the United States Postal Service at (800) 275-8777 and asked them if the item was delivered to his address. The representative to him it was delivered to his city, state, and zip code, but to a street address that was not his own. He communicated this to the seller and they said the tracking says it was delivered, “reach out to ebay.” He also showed the seller that the United States Postal Service’s tracking only shows that the package was delivered to a city, state, and zip code. Not to a specific address. Therefore, the package in this case could have been delivered to any one of 35,670 people who live in retiree’s city, state, and zip code. He presented evidence showing that the pack was not delivered to him ebay. Ebay’s reply was that the seller says it was delivered. Case closed. Where is ebay’s due diligence? They claim to have a money back guarantee policy, but in this instance, they failed to validate the buyer’s evidence and provide a refund. It is sad to know that a company with a net worth of $26.68 billion must resort to stealing from people whose only mistake was trusting the legitimacy of ebay’s obviously false promises. Caveat emptore!
6 months ago
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