Jasmine was extremely helpful in the customer service team when we wanted to order cupcakes even informing us prior to order being sent out that the corporate logo we wished to use didn't print well on to our cupcakes so that we could choose an alternative, we also had to change the day of our event and they kindly moved the delivery date. I can not speak more highly of how swift the team were at responding to our needs. Sadly the delivery company did not handle our order well in transit and they were willing to resend our cakes or provide a refund. Even though things did not go to plan for us, I would happily use them again based on the excellent customer service and communication that I received from Jasmine