This company prey on old vulnerable people and take money from their accounts without their knowledge. Sister in law was caught by this and even after her death this company continued to take money from her account despite being advised of her demise until we stopped her bank account. We asked them to explain the charges that ranged from £18.50 to nearly £80. Originally no reply but when pushed their answer was that the account had been anonymized and so no details could be given. This company is run by crooks who take advantage of the elderly and vulnerable. I will be pursuing this further with them once i get probate granted. Re the response from easylife below, this just goes to show their total lack of interest in my review, full of generalities but no apology or attempt to correct the issues I have raised. The facts are they conned an elderly and vulnerable lady out of money. When advised of her death they still continued to take money from her bank account!!!! How low can they get? They have also refused to explain what the money was taken for. Further robust action against these liars and shysters will be taken as soon as probate has been granted. This company is run by con artists, please please do not give them any card details. Date of experience: 03 March 2023