Yvonne
My Mother & me where left @ the airport without any assistance when lasked boarding staff when could we board (he lied he said wheelchairs are LAST on the Plane). Then just has we were going through the gate we were pounced on by a pack of Easyjet Spanish boarding staff. The Elderly leader was shouting & threatend us that if we didn't pay 96 Euros for our cabin bags which we've travelled with for many years & never had a problem with before.. A female pushed the credit card machine up close to my Mother still threatening us.. It was Horrible. The stewardess said she could hear them & she apologize said we are speedy boarders & we had the correct amount of bags each-especially my 86 year old Mother who should have boarded first with the rest of wheelchair users.. We also had a 3 hour delay on the outwards journey & we're refused a cup of tea on the flight.. We have Complained to Easyjet about both bad experiences, they've ignored us.. That experience in Palma airport was horrendous the Abuse & Threat's is something we'll never forget.. Not so much as an apology or a cup of Tea.. A bad company easyjet with very nasty Spanish boarding staff.
9 months ago
Read Easyjet Reviews
Easyjet has a 2.0 average rating from 328 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial