Anonymous
EASYJET STARVES BABIES I have a 4+ hour flight booked with EasyJet travelling with my 14-months son. The EasyJet policy about food for babies on board states: "You can bring baby food, baby milk and sterilised water in your cabin bag.[...] [The items] must be placed inside a clear re-sealable plastic bag no bigger than 20 x 20cm". This is a small bag that would fit 1 carton of milk and 1 standard food pouch of 100ml. This amount of food is NOT ENOUGH for a 4+ hour flight, let alone any potential delays or cancellations that EasyJet have been so infamous for lately. This means that as a courtesy from EasyJet, my baby will have to starve on the flight (that I, by the way, had to pay £713 for), and undoubtedly entertain the entire plane-full of passengers with his hungry screams. We have flown with my son since he was born and the normal airline policy is that you bring as much food as your baby needs. I have called customer service, and the poor guy on the phone was very nice but could not help me due to the limits of his role. When I asked to speak to his supervisor, they simply refused to talk to me. I am honestly speechless. How is this even possible?!
1 year ago
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