Anonymous
My disabled mother and auntie booked a 10 day holiday to benidorm got there everything was fine until the day before they flew out , easy jet sent them an email on the afternoon of the day before flying out saying their flight has been cancelled.Now I am houssitting and pettsitting for my mum and fly out early morning the day after they were meant to be flying out ,my mum only brought enough medication with her for the trip and was in clear distress.My auntie was on the phone practically all day having to deal with them taking no responsibility saying it was due to strikes.They TOLD her that they were getting a partial refund and to apply for the rest once they returned also saying there was no flights until 3 days later.My auntie then preceeded to go on easyjet and found a different flight for the same day they were due to fly out that easyjet staff said they couldn't find ,she called them back and they said they couldn't do that cause she had got a partial refund that she never asked for, but also the woman stated she couldn't find the flight she was talking about .Just find it so funny that easyjet staff can't find their own flights they advertise and would happily leave a disabled woman in distress .This is absolutely disgusting ,I am outraged and 1000000000% would not recommend.
1 year ago
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