Easyframe are of extremely poor quality. The frame itself was so flimsy that it was bending at the corners with just a small amount of pressure. The frames don't have glass in them but a bit of plastic that makes the photo look foggy and cheap. I asked for a double mount and they sent me a single mount. I requested it to be brown and it was a grey colour. Overall I was very upset with the entire product. So I contacted them back for a refund and they refused because the frame is made to order, so I am not protected under consumer law apparently. Instead they said they will send me the other mount in the post. The frame cost me well over £50 for a 40cm picture, so wasnt cheap. I think the basic frames from high street supermarkets are of better quality. I now have a cheap looking flimsy frame sat in the attic that is likely to go in the bin. I strongly recommend you go elsewhere if you are looking for a quality service.